7. Card Funding
Funding your Key2Benefits cards follows the same general process as sending funds to a direct deposit account.
You simply add a record for each Key2Benefits cardholder account which contains four additional data fields:
- 17 digit account number (the leading zero (0) is mandatory)
- KeyBank prepaid routing number
- Checking Account Designation
- Funding Amount
Funding for all of your Key2Benefits cards is processed as a normal ACH file.
Note: Prepaid ACH rejected records are typically handled like any other ACH rejected item. If your ACH entry is rejected, you will be notified by Prepaid Card Operations.