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ACH Direct Control Totals


3.1 File Collection Alerts

For ACH Originators, you can elect to receive real time email alerts regarding your ACH Origination files. Events such as Key’s receipt and processing of an ACH Origination file will trigger emails to those designated.

NOTE: You can also inquire on the status of your file through the File/Transaction Inquiry module within ACH Direct. Please see the document “ACH Direct – Transaction and File Inquiry” for instructions on how to view this information. If you are unsure of whether you have access to the File/Transaction Inquiry module, please contact your Treasury Service Payments Advisor.

3.2 Control Totals

If you are an ACH Originator and send files via Direct Transmission or KeyNavigator File Transfer, you may use ACH Direct to enter your control totals online.

**Important Note for Originators**

To ensure smooth processing, log into ACH Direct and input file totals for each ACH Origination file being sent, and then send the corresponding file(s) to Key via Direct Transmission or KeyNavigator File Transfer.

3.3 Entering Control Totals

  1. From the ACH Direct Main Menu, click Control Totals under the Control Totals section.

    Control Totals Menu

  2. From the Control Totals menu, click Add.

    Control Totals Add

  3. Choose the appropriate Application Name from the drop down list.

    Application Name

  4. You are required to complete the following fields. Once all fields are completed click the Save button.

    Control Totals Add

    1. Credit Amount – Credit amount of file being submitted (include decimal point). i. Enter amounts using a decimal point. For example, if $2,500.00 is the desired amount, enter “2500.00” in the field.
    2. Debit Amount – Debit amount of file being submitted (including decimal point). i. Enter amounts using a decimal point. For example, if $2,500.00 is the desired amount, enter “2500.00” in the field.
    3. Entry/Addenda Count – Number of detail records or number of detail and addenda records on the file being submitted.

    NOTE: The Entry/Addenda Count can be located within your NACHA formatted file that you send to Key. It is located in positions 14-21 of the File Control (9) Record in your ACH file.

    NOTE: It is recommended that you add Control Totals prior to sending your ACH Origination file.

  5. After the Control Total Add request is processed, the Control Total Add Confirmation will confirm the successful add and provide a Control Total Reference Number.

    Control Total Add

3.4 Control Total Modification

  1. From the ACH Direct Main Menu, click Control Totals.

    Control Totals

  2. In order to modify an ACH Direct control total, select the radio button next to the total which requires changing and then click Modify.

    Modify Control Total

    NOTE: The Status column displays the status of your ACH file submitted to Key. When the status of the file reads Normal, your ACH origination file has been processed successfully. If the status In Process is displayed, your file has been processed, but with an exception status.

  3. Make required changes to the Control Total and then click Save.

    Save Changes

  4. Once completed, confirmation of the modification will be provided.

    Modification Confirmation

3.5 Control Total Deletion

  1. From the ACH Direct Main Menu, click Control Totals under the Control Totals section.

    Control Totals section

    In order to delete an ACH Direct Control Total, click the radio button next to the total which requires deleting. Click Delete.

    Control Totals Delete

  2. Click OK to confirm the deletion.

    Delete Alert

  3. Once completed, confirmation of the deletion will be provided.

    Delete Confirm

    A listing of all control totals can be generated using the Generate Report tab. Control totals remain visible for up to three days after file has processed.

    Delete Alert