Commercial Loan Servicing is consistently ranked as a top servicer and provides a single point of contact. Our servicing platform provides best-in-class client service to our customer base of investment and non-investment grade investors, commercial mortgage borrowers, and rating agencies.
We service all types of non-consumer-based loans, including: franchise, healthcare, hospitals, industrial, mixed-use, multifamily, seniors and student housing, and wind farms. We are consistently recognized by top ratings from Standard & Poor’s and Morningstar in multiple categories. We are also an approved mortgage servicer by Fitch Ratings, Moody’s, Kroll, and DBRS. Follow us on LinkedIn to stay up to date on our current insights, events and industry perspectives.
KeyBank's Special Servicing and Master Servicing divisions are not subject to potential conflicts of interest and are truly independent third-party providers with no affiliations to b-piece buyers, brokerage firms, or loan sale advisors.
Consistently Ranked As A Top Master, Primary and Special Servicing Provider
- Volume and Excellence
- Client Service
- Operational Precision
- Risk Management
- Investor Reporting
Insights & Resources
Our thought leaders provide their insights and expertise on industry topics.
Sift through the capital options with a little help from us
Insights on how to leverage the affordable housing shortage
Now that HUD is not the only game in town for financing seniors housing, is it still viable?
In the News
Gina Sullivan, KeyBank Real Estate Capital Loan Servicing, was recently honored at the Freddie Mac Seller Servicer Conference with the "Big Cheese Award!"
Head of KeyBank Real Estate Capital Angela Mago is recognized as one of the 50 Most Important People in Commercial Real Estate Finance
Clayton Conger discusses how the Influx of Capital Boosts the Lending Market
At Your Service – insights on the loan servicing market by expert Dan Olsen
KeyBank’s Rob Likes discusses the current state of the affordable housing market.
Servicing Rankings by Marty O'Connor
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