Overview Tour
Secondary Authorization
Secondary authorization is available for adding a user, resetting passwords, and editing services. As an administrator, you will be able to designate any users in your company as originators or approvers.
Submit Request
If your company has secondary authorization for a service, you will see a message indicating the function will be locked until approved / rejected. You can reject requests you have submitted but you may only approve requests submitted by other originators in your company.
Approve or Reject Request
All open requests will appear on the Self Service main page in the Maintenance Queue segment.
Approve or Reject Request
Select the link from within the Action column to view details of the request.
Approve or Reject Request
If you have approval access, you can approve / reject any requests. You can approve / reject actions in batches by selecting the checkboxes next to applicable requests and selecting the approve or reject buttons.
Approve or Reject Request
If you have approval access, you can approve / reject any requests. You can approve / reject actions in batches by selecting the checkboxes next to applicable requests and selecting the approve or reject buttons.
