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Tools & Resources


The ‘Add Vendor’ option under the ‘Administration’ tab can be used by clients using the auto-conversion of payments to v-Card and ACH. It allows you to add NEW Vendors to the system on an ad hoc basis. Enter the Vendor Information that is required (indicated by the red * beside the field box) and then click ‘Save’. Doing so triggers an automated email to be sent to the Vendor with a link to the Vendor Portal and the Registration Code required to complete the set-up to receive their payments electronically from you.

Please Note: If you are running a card campaign, all of your vendors will be loaded to the portal with the expectation they will enroll in card. Vendor flags will be set to card. If the vendor you are adding will be an ACH receiver via the auto-conversion process, the enrollment team will need to change the vendor’s initial setting from card to ACH. Please communicate with enrollment team, so that they can properly set the flags. After that setting is changed, the vendor will be able to enroll for ACH.

If you are running an ACH only campaign, the vendors will be loaded to the portal with the flag set to ACH. No further action by the enrollment team is needed.

You can use this functionality only for brand new vendors. Any vendor that you have already paid will have their company information already completed from the payment data in your payment file. Existing vendor data (populated from a payment you have made) cannot be edited through this screen.

An alternative to using this function is to provide a file to bulk load into the portal. Your KeyBank representative can assist you with this option.