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Introduction


1.1 Overview

File Transfer is a powerful, yet simple method of providing your company with the ability to exchange (send and/or receive) files with KeyBank utilizing a ‘Web Based File Transfer’ protocol.

By using drop and drag functionality, authorized KeyNavigator users can send files to Key that are resident on a user’s PC or a company LAN / Shared Drive. Conversely, users can retrieve files from Key to be processed by systems that your company uses.

Users are authorized to send and/or receive specific file types (i.e. ACH vs. Lockbox). Additionally, users who are submitting sensitive information for things like payroll processing can mark their files as ‘Confidential’ in order to prevent other users with access to that file type from viewing the contents of a file.

File Transfer also has a separate area to be used when you are setting up new file types for exchange. You will send and/or retrieve test files while you are working with our onboarding teams. Files sent and/or retrieved via this testing area are done outside of Production environments.

1.2 Files You Can Exchange

File Transfer can be used to send and/or retrieve the following file types. Please note that file types not listed here must be exchanged using a Direct Transmission (i.e. FTP, sFTP, AS2, etc.). Please contact your Payment Advisor for details on a file type not listed below.

Send Files:

  • Account Reconcilement (ARP)
  • Automated Clearing House (ACH)
  • Check Outsourcing
  • Electronic Data Interchange (EDI)
  • Wire Transfer

Retrieve Files:

  • Account Reconcilement (ARP)
  • Automated Clearing House (ACH)
  • BAI2 Intraday
  • BAI2 Previous Day
  • Electronic Data Interchange (EDI)
  • Lockbox
  • Returned Items
  • Wire Transfer