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Introduction


KeyBank’s lockbox solutions provide an end-to-end receivables process designed to expedite the conversion of your receipts into working cash. Accelerating your cash flow is essential to successful cash management. Improving the speed of collection and posting will help you reduce your daily sales outstanding and your internal cost of processing paper checks. Our robust information delivery channels also provide you with up-to-date details to keep you well informed.

Our lockbox process delivers the highest quality images and information reporting while increasing the efficiency of your operation. Several of our lockbox locations process both Wholesale and OCR-scannable processing. These locations are:

  • Cleveland, OH
  • Cincinnati, OH
  • Albany, NY
  • Tacoma, WA
  • Denver, CO

Additionally, we offer Wholesale processing for clients who require a larger network of collection in the following locations:

  • Chicago, IL
  • Los Angeles, CA
  • Dallas, TX
  • Pittsburgh, PA

The most critical element that differentiates Key’s solution from other lockbox providers is the high priority we place on providing superior client service and quality processing. At KeyBank, we maximize the value of lockbox solutions through the following:

  • Multiple collection sites linked with a consolidated information reporting system across all sites
  • A multi-faceted image delivery system
  • A full complement of service features including,
    • Integrated Receivables Reporting
    • Electronic lockbox (e-lockbox) for bill pay payments
    • Comprehensive data collection and metric reporting via KeyNavigator
  • KeyNavigator, our 24-hour internet-based delivery channel, offers convenient reporting through its Receivables module, with online access to reports and a seven-year image archive.

We also give you the utmost confidence in our capabilities. This trust translates into making the lockbox not just a bank operation, but an extension of your own receivables process.