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Overview

KeyBank offers a robust set of payments solutions for the healthcare, real estate, and public sector fields. Our specialty financial teams listen to your needs and deliver strategic, proactive solutions, resulting in better-managed receivables, increased security, greater efficiency, and stronger reporting.

Healthcare

Healthcare Solutions

Knowing that your healthcare financial systems are running efficiently allows your organization to focus more resources on what you do best—providing quality patient care.

KeyBank’s specialty healthcare financial teams listen to your needs, so we can deliver strategic, proactive solutions for your healthcare organization. We help patient-focused organizations streamline their payment processes, driving efficiency in collections and managing data for stronger, more secure systems.

Our healthcare payment experts take a consultative approach to each organization, meeting with you to learn your individual needs; then developing a comprehensive solution. The results speak for themselves: better-managed receivables, increased security, greater efficiency, and stronger reporting.

Our comprehensive solutions include many types of financial products and services, and may include:

Integrated Healthcare Provider Solutions

Healthcare Provider

Strong financial systems form the backbone of any successful healthcare organization. With secure and efficient financial management systems in place, resources can be focused on patient care. Providers of healthcare have individual financial needs, so we have teams of specialists who understand the business side of providing healthcare services. Our experts will work with your staff to design the optimal solution for your hospital, practice group or other provider organizational needs. Our solutions integrate multiple financial management products and services including account management and online banking and full integration with specialized systems including the following:

  • Integrated provider payment management
  • Patient payment estimator and eligibility systems
  • Batch eCheck
  • Payment plans
  • Patient portal
  • Patient billing

KeyPatient Point of Sale

We can help streamline the process of collecting payment from patients, with electronic systems that have proven the ability to achieve:

  • Heightened collection efficiency
  • Reduced bad debt
  • Fewer days in accounts receivable
  • Streamlined eligibility review
  • Clear and accurate payment estimates
  • Our specialized healthcare financial teams can talk to you about systems that are aligned with the needs of your organization, your patient population and your community.

Payment Management

KeyBank's payment management solution is designed to help healthcare organizations collect revenue faster, by enabling your organization to post and manage payments more accurately and efficiently. Payment management will help:

  • Decrease cycle time for receivables
  • Automate and consolidate payment options
  • Enjoy easy access to data posting and reporting
  • Track financial performance using advanced data management tools
  • Improve revenue cycle performance
  • Reduce payment denials

Public Sector

Public Sector Solutions

We have a long history of partnerships with state and local governments, school districts, institutions of higher education, healthcare and other not-for-profit organizations across the United States.

Our team of dedicated Cards and Payments experts understands the specific needs of organizations within the public sector. We understand you are expected to do more with less, while contributing toward the improvement of local communities, and maintaining a focus on federal and state regulations.

Our integrated solutions will help you meet your goals by providing the services needed to deliver on your mission while remaining within budget.

How We Can Help

First, we will connect you with a seasoned Public Sector payments expert who has a thorough understanding of nonprofit public entities. Your expert will begin by understanding your program’s goals and learning more about its unique needs. Then, in coordination with a dedicated team of product specialists and service professionals, we will provide industry-best practices and ultimately tailor payment solutions that deliver against your objectives and drive measurable efficiencies.

Market Recognition

Our commercial payment solutions earn accolades from customers and industry experts alike. We are consistently recognized for excellence in customer service and product capabilities by market research and benchmarking groups such as Phoenix-Hecht, Greenwich and ASCI.

Real Estate

Real Estate Solutions

We partner with leading organizations within the multifamily industry—organizations involved in the ownership, development, and management of residential properties across the country. Our clients focus on maintaining high occupancy rates for their properties by creating a truly great experience for the residents, and on creating lasting value for their business by minimizing the time and cost needed to develop and maintain their portfolio of properties. Our integrated solutions help strengthen your business by delivering the services needed to drive value in Multifamily and Property Management organizations.

How we can help

First, we will connect you with a seasoned Real Estate Treasury Advisor who has a thorough understanding of the multifamily industry, your market, and your competitive environment. Your advisor will begin by understanding your goals and learning more about your company’s unique needs. Then, in coordination with a dedicated team of product specialists and service professionals, we will tailor payment solutions that deliver against your business objectives and add real value to your company.

Market recognition

Our commercial payment solutions consistently earn accolades from clients and industry experts alike. We are consistently recognized for excellence in customer service and product capabilities by market research and benchmarking groups such as Phoenix Hecht, Greenwich, and ASCI.

Fraud & Security

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Protecting your company from fraud and business identity theft is a critical component of every treasury management system. According to the Association for Financial Professionals (AFP) 2015 Fraud and Control survey, 62% of respondents said they had experienced attempted or actual payment fraud in 2014.

Our relationship managers work with you to leverage Key’s fraud protection and information security resources to protect your company and its operations. Regularly updated systems designed to protect you and your customers can greatly reduce vulnerability to online fraud that leads to crimes like identity theft.

To help you keep your business information secure, we offer multiple ways to protect your accounts and the sensitive information related to them such as personal information of customers and employees. For more information, you can download our helpful white paper that provides actionable suggestions and a checklist of tips for protecting your business.


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Protecting Your Business From Fraud

Fraud awareness tips and actionable suggestions.

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Fraud Prevention

Helpful tips and info to protect your company from fraud.

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