Key’s network of more than 40,000 ATMs nationwide makes banking with us easy and convenient wherever life takes you. Learn about setting personal preferences and requesting different bill denominations — all with faster processing on KeyBank ATMs.
Tap your card and the screen
KeyBank ATMs are faster than ever before and fully touchscreen. You have the option to tap or insert your debit card to get started — then use the screen to navigate.
Set your default preferences
Look for Remember Me on KeyBank ATMs to set your personalized preferences for language, cash, receipts, and more.
Withdraw in the denominations you want
Choose your mix of $5, $20, or $50 bills when available at KeyBank ATMs.
Make deposits
Deposit cash or checks easily and securely at KeyBank ATMs. You can deposit either up to 50 bills or 30 checks at a time.
Check balances and get mini statements
Stay on top of your accounts quickly and easily right from the screen.
Change your ATM PIN
Update your PIN securely at any KeyBank ATM. For your security, PIN updates will only be available if you insert your debit card to get started.
Tips for Using KeyBank ATMs
Cards are returned before cash is dispensed.
When you take out cash from our ATMs, you’ll get your card back before your cash is dispensed. If you visit an ATM for cash and intend to make other transactions, like a deposit or balance inquiry, it’s best to save your cash withdrawal for last.
Your card has a daily withdrawal limit.
Default daily limits apply to ATM withdrawals and purchases. The amounts vary by account and card type and can be adjusted by request.
Deposits have a cutoff time.
Cash deposits made before 7 p.m. on business days are available the same day. For check deposits, $100 is available same day — the rest posts the next business day.
Set your preferences once, every KeyBank ATM remembers.1
Select Remember Me from the main menu of a KeyBank ATM to set your default preferences for all of our ATMs.
- Language — Select from English, Español, or Français.
- Fast Cash — Save your usual withdrawal amount and tap Fast Cash at the ATM to skip the keypad.
- Default account — Checking or savings, your choice is automatically saved for next time.
- Receipt preferences — Tell us if you always want a receipt, never want one, or would like to be asked at each visit.
Frequently Asked Questions About KeyBank and Allpoint ATMs
Every KeyBank client can use any KeyBank ATM without a surcharge fee. To use the Allpoint ATM network without a surcharge fee, you must have a KeyBank personal checking account, except the Hassle-Free Account, and use your KeyBank Debit Mastercard.
If you’re not sure what type of KeyBank checking account you have, check the first six digits of your KeyBank Debit Mastercard number. You’re eligible to use Allpoint ATMs without a surcharge if the number starts with the digits 544927, 544928, 553680 or 559439.
If you are using an Allpoint ATM outside of the U.S., foreign currency transaction fees may apply, but KeyBank international ATM fees and ATM operator surcharges are not charged.
Allpoint has 55,000 ATMs worldwide. In the U.S., there are 40,000 Allpoint ATMs, and there are 15,000 Allpoint ATMs in Canada, Mexico, Puerto Rico, United Kingdom, and Australia.
To find Allpoint ATMs, look for the Allpoint sticker at ATMs inside Target, Walgreens, CVS, and Speedway, or use our ATM locator. As long as the ATM has the Allpoint sticker on it, it’s part of our network, even if there is another bank’s or credit union’s name on it.
To make deposits to a KeyBank account at an ATM, you must use a KeyBank ATM. You can deposit either up to 50 bills at a time or up to 30 checks at a time.
KeyBank checking accounts, with the exception of Hassle-Free Accounts, include surcharge-free access to 40,000+ Allpoint ATMs, so account holders can conveniently make withdrawals, check balances, and more. However, Key’s Allpoint ATM network cannot be used for deposits.
Funds availability depends on the type of deposit you make and when you make it.
Cash deposits made before 7:00 p.m. on business days will be available the same day.
Check deposits made before 7:00 p.m. on business days will have $100 available the same day and the rest the following day. Longer delays may apply.
Deposits made on weekends, holidays, or after 7:00 p.m. on business days will be considered deposited on the next business day.
Yes, for account security, KeyBank does have daily withdrawal and purchase limits based on the card you use. The limits are set as default or standard limits, and you can easily request a different daily maximum ATM withdrawal or purchase limit. (At some ATMs, maximum withdrawal amounts may be limited due to machine constraints, and multiple transactions may be necessary to obtain the total amount you want.)
To find the standard limits for your card, visit Agreements and Disclosures. You can request for an increase the limit on your card by visiting any KeyBank branch or by calling 1-800-KEY2YOU® (1-800-539-2968). Dial 711 for TTY/TRS.
Even when an ATM offers an option to choose different denominations, Fast Cash will dispense only $20 or $50 bills.
How Fast Cash denominations work:
- $20 bills dispensed for amounts under $500
- $50 bills dispensed for amounts of $500 and up
There is no surcharge at KeyBank ATMs. There is also no surcharge at Allpoint ATMs when you use a KeyBank debit card linked to an eligible account. Ineligible accounts include Hassle-Free Account®, savings accounts, and business accounts.
1
To change your default language, default withdrawal amount, or receipt preference, updates must be made to your saved preferences before beginning a transaction. Changes initiated after a transaction has started may not be applied.