MyKey Virtual Assistant

Meet MyKey today in the mobile app.

MyKey is KeyBank’s fully automated, intelligent virtual assistant. Use it to make transactions, get answers to your questions, find helpful resources or connect to a customer service professional in seconds, right from the mobile app.
 

Download KeyBank for the iPhone 

Stay in control of your money with MyKey.

  • Available 24/7 in the mobile app
  • Connect seamlessly with a live customer service professional
  • Easily make transactions and get answers to important questions

See what MyKey can do for you.

Deposit checks

MyKey can help you find where to make mobile and direct deposits.

Make transactions

MyKey can help you find where to make payments and transfer funds.

Manage your cards

MyKey can lock and unlock your cards, help you order replacements and check your balances.

View your accounts

MyKey can show you your balances, transactions and more.

Find your account & routing number

Instantly view your account and routing numbers with MyKey.

Locate a branch

MyKey will show you nearby branch locations.

Order checks

Use MyKey to easily order checks anytime.

Ask questions

MyKey can quickly answer frequently asked questions.

Start using MyKey today

Download or open the app to get started.

Download KeyBank for the iPhone 

call us

Call Us

1-800-KEY2YOU® (539-2968)

Clients using a TDD/TTY device:
1-800-539-8336

Clients using a relay service:
1-866-821-9126

Schedule and Appointment

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now

Go

Find a Branch or ATM

call us

Call Us

1-800-KEY2YOU® (539-2968)

Clients using a TDD/TTY device:
1-800-539-8336

Clients using a relay service:
1-866-821-9126

Schedule and Appointment

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now