MyKey is KeyBank’s fully automated, intelligent virtual assistant. Use it to make transactions, get answers to your questions, find helpful resources or connect to a customer service professional in seconds, right from the mobile app.
Stay in control of your money with MyKey.
Available 24/7 in the mobile app
Connect seamlessly with a live customer service professional
Easily make transactions and get answers to important questions
See what MyKey can do for you.
MyKey can help you find where to make mobile and direct deposits.
MyKey can help you find where to make payments and transfer funds.
Manage your cards
MyKey can lock and unlock your cards, help you order replacements and check your balances.
View your accounts
MyKey can show you your balances, transactions and more.
Find your account & routing number
Instantly view your account and routing numbers with MyKey.
Locate a branch
MyKey will show you nearby branch locations.
Use MyKey to easily order checks anytime.
MyKey can quickly answer frequently asked questions.