Savings Account FAQs
Savings Account Basics
Annual Percentage Yield (APY) is the annual rate of return applied to your account. It includes the interest rate you're earning, plus any earned interest.
Interest is money earned at a particular rate indicated in the product disclosures.
Compound interest is the process of adding interest on the principal balance plus previously earned interest.
Savings Account Information
Depending on the type of deposit you make at a KeyBank branch, ATM or on a mobile device, your funds may be available the next business day.
There are a few exceptions that may delay your funds’ availability, including deposits for a large dollar amount or to a KeyBank savings account that has been open less than 30 days.
When making a deposit, be sure you understand when your money will be available so that you can avoid overdrafts and fees. If you have any questions about your funds’ availability, talk to a KeyBank representative by phone or at one of our branches.
KeyBank uses state-of-the-art technology to ensure your personal and account information is kept safe. We deliver a secure environment through a variety of methods, such as encryption, firewalls and customer-controlled passwords.
Key imposes a limit of seven transactions per monthly period on certain transfers, withdrawals and payments from your savings or money market account.
The following types of transfers and withdrawals are limited to seven per monthly period:
- Online transfers from savings or money market accounts to another account.
- Transfers made over the phone.
- Automatic, preauthorized transfers, or recurring transfers like bill payments.
- Overdraft transfers from your savings account to your checking account.
- Transfers made by check or debit card.
To help you avoid this fee, KeyBank will notify you when you reach seven of these transactions within a monthly period. However, beginning with the eighth qualifying transfer, withdrawal or payment during a monthly period, KeyBank will assess a fee.
For each additional transfer, payment, or withdrawal over the limit during a monthly period, Key Active Saver accounts are charged $5.00, and Key Gold, Key Silver, and Key Select Money Market Savings accounts are charged $15.00.
For more information and to review all personal savings account fees and disclosures, check the Agreements and Disclosures.
- Transactions made in person at a branch
- Money transferred into your account
- Money transferred between your accounts by mail, ATM or in a branch
- Money withdrawn from your account by mail, ATM or in a branch
- Overdraft transfers from your savings account to your checking account
It’s important that you have the right accounts for your needs. If you do find yourself going over the limit, consider speaking to a banker for a Key Financial Wellness Review®.
KeyCorp is not affiliated with, maintained by, or in any way officially connected with Harland Clarke or any of its business units.
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