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Follow your money to get you where you want to go.

Get started

HelloWallet gives you a complete picture of where you are and where you're going with the ability to see your entire financial picture in one place - even non-KeyBank accounts. This free service also helps you reach your financial goals with tools and resources that allow you to set budgets, plan for retirement and more.

The first step is knowing your score.

High or low? On track or need to improve? Your Score is calculated based on your current financial situation, including your account balances, income, spending and demographic. The more you input about your financial life, the more accurate your HelloWallet score will be. You'll even get a "Peer Score" to show you how you stack up against others whose incomes and ages are similar.

How it works.

Each time you sign on to KeyBank Digital Banking you'll see your Financial Wellness Score from HelloWallet. Your Score changes with your financial situation. To find out what has affected your score, just click on Your Score to log on to HelloWallet. It's all there in an easy-to-understand format. If you've got questions, check out this simple Q&A.

Get started

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Step 1:

Sign on or enroll in KeyBank Digital Banking

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Step 2:

Click the financial wellness ad at the top of the Digital Banking home page

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Step 3:

Complete the HelloWallet enrollment

Get started

We're here, every step of the way.

Let's work together. Here are all the ways you can get in touch with us:

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Schedule an Appointment

Talk to one of our experts.

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1-800-KEY2YOU® (539-2968)
24 hours, 7 days a week

KeyBank Phone Numbers & Hours
Keybank's Self-Service Phone Number

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Live Chat

Chat online with one of our KeyBank representatives.

Monday-Friday 7:00 a.m.-10:00 p.m.
Saturday-Sunday 9:00 a.m.-5:30 p.m.

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KeyBank has more than 1,200 full-service
branches across 15 states.

Branch / ATM Locator
Branch Holiday Schedule

Related Disclosure Information

HelloWallet is an affiliation of KeyBank National Association.