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Choose to receive texts or emails from Key when certain activities happen on your accounts. You set the guidelines to stay in touch with your finances in a way that makes sense for you.

Account Alert Features and Benefits

  • For your financial protection, KeyBank will always send Security Alerts.
  • Balance Alerts help you avoid overdrafts and the fees that come with them.
  • Transaction Alerts tell you when deposits and credits post to your account, so budgeting is easier.
  • If a Bill Pay request is rejected due to insufficient funds, you’ll be alerted so you can add funds or make other payment arrangements.
  • Alerts reduce the risk of identity theft and fraud by letting you know when a change has been made to your account.

Set Up and Manage Account Alerts

You can get started with Account Alerts or update your selections any time.

  • In Online Banking, you’ll find Account Alerts in Your Profile and in account details
  • In the mobile app, look for Alerts under settings.

Set Your Account Alerts Today!


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