Online Banking


Bill Pay

Save time, save money, get rewarded.

KeyBank’s Bill Pay is the fast, easy way to pay your bills online. No need to buy paper checks and stamps, plus you can earn rewards for the bills you pay.

Bill Pay is safe, secure, and so convenient. Pay anyone you'd normally pay by check from anywhere. Make one-time payments or set up recurring payments for monthly bills. Try it once and you'll never want to write another check again.

Get started with Bill Pay today. First you’ll need to:
Enroll in Online Banking

Already enrolled? Find out how to start using Bill Pay.

  • Schedule single, recurring, or future-dated payments to anyone you would normally pay by check, from utilities to relatives1.
  • The Guaranteed By Date tells you exactly when payment will be received.
  • Use the "Pay it Faster"2 feature to get payments there the next business day or sooner.
  • Receive your paper bills online by setting up eBills. You can view, print, pay, and file your bills online, helping you manage your payments in a convenient and secure way. And it’s free.
  • The payee/payer information stays on file, so you won’t have to re-enter the information the next time a payment is due.
  • Payment history is viewable for up to 24 months.
  • You earn 100 KeyBank Relationship Rewards® points per Bill Pay transaction, up to 1,500 points per month. Receive 2,500 bonus points each month for the first three months in the program.*
  • Never forget a payment when you set up recurring payments for monthly bills.
  • You’ll avoid missing payments and reduce the risk of identity theft from lost, stolen, or misdirected mail.
  • Save money on postage, envelopes, and checks.
  • No need to store cancelled checks. Your payment history is available online, so you’ll avoid clutter and reduce paper waste.

To take advantage of the Bill Pay Guarantee*, and ensure that your payments will be received accurately and posted by your payee, schedule your payments as follows:

  • For electronic payments, you must schedule your payment at least 2 business days before the due date.
  • For check payments, you must schedule your payment at least 4 business days before the due date.
  • For payments made to KeyBank and display a 'Key' icon, you must schedule your payment on or before the due date.
  • Ensure that the payment information entered is accurate and enough time is allotted for processing based upon the guidelines above.

If payments are made within the guidelines of the guarantee and KeyBank does not properly complete a bill payment on time or for the correct amount, KeyBank will pay any late fees and finance charges that result solely from that failed bill payment and send any correspondence necessary to rectify credit reporting.

Bill Pay FAQs (Grouping)

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