Overdraft Fees and Non-Sufficient Funds (NSF) Fees

Each night, checks, Automated Clearing House (ACH) transactions (such as automatic deductions for a car or utilities payments), debit card transactions, and other transactions are presented for payment to the bank.

KeyBank has numerous overdraft protection options to help avoid overdraft fees.

When the funds in your account are not available to pay transactions other than ATM and everyday debit card transactions, we may pay the transactions as a courtesy to you and charge the account Overdraft Fees. If the items are returned unpaid, your account will be charged Non-Sufficient Funds (NSF) Fees. We will not authorize and pay ATM and everyday debit card transactions (purchases made with your debit card on a day-to-day basis) when you do not have enough available funds in your account unless you ask us to by providing your consent to Overdraft Services. If we do not authorize and pay an overdraft for an ATM or everyday debit card transaction, the transaction will typically be declined. When Overdraft Fees or NSF Fees are charged to your account, you will be notified via Online Banking. If you are not enrolled in Online Banking, you will receive a notice sent via U. S. mail.

Items are paid or returned based on the available balance in your account. Certain rules govern when deposits become available. Check with a KeyBank representative for more details on your deposit availability. ATM withdrawals, point-of-sale (POS) purchases, and signed debit card purchases are immediately deducted from your available balance. The available balance does NOT reflect any outstanding checks you’ve written or other automatic payments coming due.

To ensure funds are available in your account and help you avoid overdraft or non-sufficient funds (NSF) fees, you can take advantage of one of our Overdraft Protection options. For additional protection, be sure to track your balance by using your checkbook register to record all of your transactions, including outstanding checks and upcoming automated payments, and Online Banking to keep track of your account balance. You can also check your balance at any Key ATM or by calling 800-KEY2YOU® (800-539-2968).