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KeyBank Mastercard® cardholders benefit from Mastercard’s Zero Liability fraud protection.

Rest assured, you are protected against unauthorized charges on your account. You will not be responsible for any charges you did not authorize that were made in the store, over the phone, online or via a mobile device.

If you notice an unauthorized transaction on your account, report it by calling 1-800-KEY2YOU® (1-800-539-2968) and following the prompts for fraudulent activity. We will review your account with you to verify recent activity and initiate a dispute for the unauthorized transaction(s). If necessary, we may also block the card to prevent additional unauthorized transactions and have a new card issued to you.

Credit Card Calculators

See What It Takes to Pay Off Your Balance

Find out how long it will take to pay off your credit card balance and what you can adjust to meet your repayment goal.

See What It Takes to Pay Off Your Balance
Online & Mobile Banking

Simplify Your Banking with 24/7 Account Access

March 2018 Simplify Your Banking with 24/7 Account Access
Managing Debt

How to Start Building Credit: A Beginner's Guide

Curious about how to start building credit? Get started on the right track with these four ideas for launching your credit history.

July 2017 How to Start Building Credit: A Beginner's Guide

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1-800-KEY2YOU®

TDD/TTY (Hearing Impaired):
1-800-539-8336

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