Cybersecurity in Digital Banking

October 2019

Online and mobile banking offer unique opportunities to keep track of your finances on the go. While you may enjoy the convenience of digital banking, be mindful of safety. October is Cybersecurity Awareness Month; therefore, it's a good time to learn about security practices, such as selecting a strong password, ensuring that your password is private, and using two-factor authentication to secure your account.


Watch out for scammers — your bank will never call or email you asking for personal information like your social security number or account password. If you get a suspicious call or email, contact KeyBank at 1-800-539-2968. If you use a TDD/TTY device, call 1-800-539-8336.

Do You Have Questions About Cybersecurity?

Talk to a branch banker to learn more about keeping your information safe.

Content provided for informational and educational purposes only and is in no way to be construed as financial, investment, or legal advice. We cannot and do not guarantee their applicability or accuracy in regard to your individual circumstances. All examples are hypothetical and are for illustrative purposes. We encourage you to seek personalized advice from qualified professionals regarding all personal financial issues.

By selecting any external link on Key.com, you will leave the KeyBank website and jump to an unaffiliated third-party website that may offer a different privacy policy and level of security. The third party is responsible for website content and system availability. KeyBank does not offer, endorse, recommend or guarantee any product or service available on that entity's website.

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now

Find a Branch or ATM

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now