Key Cashback® Credit Card
Earn up to 2% cash back on every purchase, with no annual fee.2
Start saving, even when you spend. Use the Key Cashback Mastercard credit card to earn at least 1.5% cash back on every purchase, and 2% when you bank and save with Key.1 Financial progress just got a little easier.
|Cash Back Rewards|| |
1.5% cash back on purchases; 2% cash back for clients who bank and save with Key.1
|Annual Fee|| |
|Introductory Balance Transfer APR|| |
0% for the first 12 billing cycles on balance transfers made in the first 60 days. After that, your APR on balance transfers will be 13.99% to 22.99% based on creditworthiness. Avoid being charged interest on purchases when you pay your entire balance (including balance transfer) by the due date each month.3
|Regular Purchase APR|| |
13.99% to 22.99% based on creditworthiness4
|Balance Transfer Fee|| |
$10.00 or 3% of the amount of each transaction, whichever is greater.
|Late Payment Fee|| |
Up to $39
|Overdraft Protection Transfer Fee|| |
|Minimum Interest Charge||
Features and Benefits
Unlimited 2% cash back rewards when you bank and save with KeyBank
Qualify with a KeyBank checking account with at least $1,000 in monthly deposits (excludes transfers and deposits to health savings accounts) and a savings or investment account with a minimum daily balance of $1,000.
Always earn at least 1.5% cash back
You’ll always be rewarded with this card, so any month you don’t meet Key’s bank and save requirements, you’ll still receive 1.5% cash back.1
Redeem your cash back easily
Take your rewards as a statement credit, pay yourself back for purchases already made, or deposit it in a KeyBank checking or savings account.5
Secure and easy to use
Check out quickly and securely with contactless Tap and Go® technology.
All the benefits of Mastercard®
Your Key Cashback credit card comes with Cell Phone Protection,6 ID Theft Protection™, Zero Liability Protection, and more.
Frequently Asked Questions
- How do I earn cash back rewards?
You can earn cash back by making purchases on your Key Cashback credit card.1 You will begin earning cash rewards once you have activated your card and make any purchases.
Remember, you’ll earn on purchases only, not on all transactions. So balance transfers, cash advances, ATM disbursements, person-to-person money transfers, convenience checks, account interest, unauthorized or fraudulent charges, fees, returns or credits do not count toward your cash back.
For more details, see the complete Terms and Conditions.
- How do I qualify for 2% cash back with the Key Cashback card?
To qualify for 2% cash back, you must bank and save with KeyBank. That means you need to have a KeyBank checking account with $1,000 in deposits per month (this excludes deposits to health savings accounts and transfers between KeyBank accounts), and a KeyBank savings or investment account with a minimum daily balance of $1,000.1
- What if I don’t have KeyBank checking and savings accounts?
You can be a Key Cashback Mastercard® credit card cardholder even if you do not have other accounts with KeyBank. You’ll always earn 1.5% cash rewards for your credit card purchases each month, even if you don’t meet the bank and save requirements to earn 2%.
- What if I have the KeyBank checking and savings or investments accounts, but don’t meet the balance or deposit requirements?
Don’t worry, you’ll still earn 1.5% on your purchases for that month. It is possible that you have the right accounts, but don’t meet the deposit or balance requirements every month. Your monthly cash rewards rate is evaluated on the last Monday of each month. That’s when KeyBank reviews your deposit and balance activity for the month to see if you’ve met our bank and save criteria. If you have, you earn 2% cash back. If not, your rate for the following calendar month will be 1.5%.
- Where can I see which rate I’m earning?
You can find your earnings rate for specific months and transactions on the rewards site in KeyBank online and mobile banking.
To get to the rewards site, sign on to KeyBank online or mobile banking and go to Account Summary > Rewards > Cashback Rewards Balance OR go to Credit Card Account Financial Details > Rewards > Redeem Cashback Rewards.
From the rewards site, you can select Account Activity to view your purchases and other related rewards activity. The information displayed for each purchase can be expanded in greater detail to show the earn rate applied.
- The rewards website shows that I earned 1.5% on some purchases and 2% on others in the same statement. Why?
The rate you earn, either 1.5%, or 2%, is effective for a calendar month. However, credit card accounts cycle at various times throughout a month, so one statement can include activity across months.
Say your earn rate was 2% in September and 1.5% in October, and your account cycles on the 23rd of each month. Your October statement would include transactions posted from Sept. 24 – 30 at 2%, and transactions posted from Oct. 1 – 23 at 1.5%.
Also, the cash back rewards you earn for each purchase are based on the earn rate in effect when the transaction posts to the account, not the earn rate in effect when the transaction was authorized. That means it’s possible that a transaction authorized when the earn rate was 2% may post to the account when the earn rate is 1.5%.
- Is there a maximum amount of cash back I can earn?
No. There is no limit to the amount of cash back you can earn on your purchases.
- Do my cash back rewards ever expire?
No, your cash back rewards do not expire.
- Is there an annual fee for the Key Cashback credit card?
No, there is no annual fee2 on your Key Cashback credit card.
- How can I redeem my cash back?
You can redeem your cash back online 24/7 by logging in to your online banking account or by calling 1-800-KEY2YOU® (1-800-539-2968). For clients using a TDD/TTY device, please call 1-800-539-8336.
There are three ways to use your cash back:
- Direct Deposit: You can have cash back deposited into a KeyBank checking or savings account.
- Statement Credit: Apply your cash back as a statement credit to your Key Cashback credit card account. A statement credit will reduce your balance but it will not count as a payment. You’ll still be required to make your monthly minimum payment.
- Pay Me Back: Select up to three transactions from the past 90 days to redeem as a credit to your account. The redemption will reduce your balance, but won’t count as your monthly minimum payment.
Please note, redemptions will post to your account within 7 business days.
- Who can I contact if I have questions or need help with my online account or redemption?
Call the number on the back of your Key Cashback credit card: 1-800-KEY2YOU (1-800-539-2968). For clients using a TDD/TTY device, please call 1-800-539-8336.