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Start saving, even when you spend. Use the Key Cashback credit card to earn at least 1.5% cash back on every purchase, and 2% when you bank and save with Key.1 Financial progress just got a little easier.


Cash Back

1.5% cash back on purchases; 2% cash back for clients who bank and save with Key.1


Open an account by October 31, 2019 and earn a $100 bonus for making $500 in purchases in the first 60 days.2

Annual Fee


Introductory Balance Transfer APR

0% for the first 12 billing cycles on balance transfers made in the first 60 days. After that, your APR on balance transfers will be 15.74% to 24.74% based on creditworthiness. Avoid being charged interest on purchases when you pay your entire balance (including balance transfer) by the due date each month.4

Regular Purchase APR

15.74% to 24.74% based on creditworthiness5

Balance Transfer Fee

$10.00 or 3% of the amount of each transaction, whichever is greater.

Late Payment Fee

Up to $39

Overdraft Protection Transfer Fee


Minimum Interest Charge



  • Earn unlimited 2% cash back on purchases when you bank and save with KeyBank. To qualify, you must have both a KeyBank:
    • Checking account with $1,000 each month in deposits (this excludes deposits to health savings accounts and transfers between KeyBank accounts), and
    • Savings or investment account with a minimum daily balance of $1,000.
  • Always earn at least 1.5% cash back. You’ll always be rewarded with this card, so any month you don’t meet KeyBank’s bank and save requirements, you’ll still receive 1.5% cash back.1
  • Redeem your cash back as a statement credit, pay yourself back for purchases already made, or direct deposit in to a KeyBank checking or savings account.6
  • Contactless iconContactless – Just Tap and Go®.

Online & Mobile Banking

Manage your account anytime, anywhere with our secure online and mobile banking.


Quickly and easily lock a missing credit card, or report your card lost or stolen.

Account Alerts

Set up account alerts to have KeyBank notify you when certain activities happen on your account.

Frequently Asked Questions

How do I earn cash back?

You can earn cash back by making purchases on your Key Cashback credit card.1 You will begin earning cash back once you have activated your card and make any purchases.

Remember, you’ll earn on purchases only, not on all transactions. So balance transfers, cash advances, ATM disbursements, person-to-person money transfers, convenience checks, account interest, unauthorized or fraudulent charges, any fees, returns or credits do not count toward your cash back.

For more details, see the complete Terms and Conditions.

How do I qualify for 2% cash back with the Key Cashback card?

To qualify for 2% cash back, you must bank and save with KeyBank. That means you need to have a KeyBank checking account with $1,000 in deposits per month (this excludes deposits to health savings accounts and transfers between KeyBank accounts), and a KeyBank savings or investment account with a minimum daily balance of $1,000.1

What if I don’t have KeyBank checking and savings accounts?

Don’t worry, you’ll still earn 1.5% on your purchases.

What if I have the KeyBank checking and savings or investments accounts, but don’t meet the balance or deposit requirements?

Don’t worry, you’ll still earn 1.5% on your purchases. It is possible that you have the right accounts, but don’t meet the deposit or balance requirements every month.

We determine your earning rate on the last Monday of each month. That’s when we review your deposit and balance activity for the month to see if you’ve met our bank and save criteria. If you have, you earn 2% cash back. If not, your rate for the following calendar month will be 1.5%.

Where can I see which rate I’m earning?

Your earn rate for specific months and transactions can be found on the rewards site in KeyBank online and mobile banking.

There are two ways to get to the rewards site:

  • Sign on to KeyBank online or mobile banking
  • Go to Account Summary > Rewards > Cashback Rewards Balance, or
  • Go to Credit Card Account Financial Details > Rewards > Redeem Cashback Rewards

From the rewards site, you can select Account Activity to view your purchases and other related rewards activity. The information displayed for each purchase can be expanded in greater detail to show the earn rate applied.

The rewards website shows that I earned 1.5% on some purchases and 2% on others in the same statement. Why?

The rate you earn, either 1.5%, or 2%, is effective for a calendar month. However, credit card accounts cycle at various times throughout a month, so one statement can include activity across months.

Say your earn rate was 2% in September and 1.5% in October, and your account cycles on the 23rd of each month. Your October statement would include transactions posted from Sept. 24 – 30 at 2%, and transactions posted from Oct. 1 – 23 at 1.5%.

Also, the cash back rewards you earn for each purchase are based on the earn rate in effect when the transaction posts to the account, not the earn rate in effect when the transaction was authorized. So it’s possible that a transaction authorized when the earn rate was 2% may post to the account when the earn rate is 1.5%.

Is there a maximum amount of cash back I can earn?

No. There is no limit to the amount of cash back you can earn on your purchases.

Do my cash back rewards ever expire?

No, your cash back rewards do not expire.

Is there an annual fee for the Key Cashback credit card?

No, there is no annual fee3 on your Key Cashback credit card.

How can I redeem my cash back?

You can redeem your cash back online 24/7 by logging in to your online banking account or by calling 1-800-KEY2YOU® (1-800-539-2968). For clients using a TDD/TTY device, please call 1-800-539-8336.

There are three ways to use your cash back:

  • Direct Deposit: You can have cash back deposited into a KeyBank checking or savings account.
  • Statement Credit: Apply your cash back as a statement credit to your Key Cashback credit card account. A statement credit will reduce your balance but it will not count as a payment. You’ll still be required to make your monthly minimum payment.
  • Pay Me Back: Select up to three transactions from the past 90 days to redeem as a credit to your account. The redemption will reduce your balance, but won’t count as your monthly minimum payment.

Please note, redemptions will post to your account within 7 business days.

Who can I contact if I have questions or need help with my online account or redemption?

Call the number on the back of your Key Cashback credit card: 1-800-KEY2YOU (1-800-539-2968). For clients using a TDD/TTY device, please call 1-800-539-8336.

Exclusive Key Cashback Credit Card Benefits

Enjoy these perks that come with being part of the Mastercard® network:

Peace of Mind

Your card’s benefits will protect you against everything from cracked cellphone screens to online identity theft to fraudulent purchases. It’s peace of mind for the things most likely to create headaches.

Cell Phone Protection

Bad luck doesn’t have to ruin your week. Your card comes with $1000 in coverage ($600 per claim, 2X per year) should your phone get stolen or need repairs. Simply pay for your mobile phone bill with your card and you’re covered. Broken phone? No worries. Visit to file a claim today.7

Identity Theft ProtectionTM

Identity theft hurts, but Mastercard can help—for no extra cost. From scouring the internet to see if your personal info is being sold to helping you clear your name with credit rating agencies, we are there for you 24/7. Simply visit or call 1-800-MASTERCARD.

Zero Liability Protection

Have peace of mind knowing that you are protected against fraudulent purchases in-store, over the telephone, online or on mobile apps— as well as at the ATM. Simply call the number on the back of your card if you suspect any unauthorized activity on your card. Visit for more information.

Travel and Entertainment Assistance

MasterRental® Coverage

Pays for covered damages, like physical damage and theft, to a rental vehicle when you use your eligible Mastercard to initiate and pay for the entire rental transaction.


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To be eligible for the 2% cash back, you must have a KeyBank checking account, excluding a health savings account, with $1,000 in aggregate deposits per month, excluding transfers from another KeyBank account, and a KeyBank savings or investment account with a minimum daily balance of $1,000. If you do not meet either of the criteria above after 1 month of your account opening, you will earn 1.5% cashback on all eligible purchases. We will determine whether you have met the bank and save criteria on the last Monday of each calendar month, based on your deposit and balance activity over the thirty (30) days prior to the immediately preceding Saturday. If you have not met the bank and save criteria, your rate for the following calendar month will be 1.5%.

Cash back is awarded based on eligible credit card purchases excluding transactions such as cash advances of any type, balance transfers, convenience check transactions, overdraft protection transfers and quasi-cash transactions. See Terms and Conditions, which are subject to change.


The introductory bonus may not be available to either (i) current Key Cashback cardmembers, or (ii) previous Key Cashback cardmembers who received a new cardmember bonus within the last 18 months. To qualify for the $100 bonus, you must spend at least $500 on qualifying purchases with this credit card within 60 days of account opening. Account must be opened by October 31, 2019 to qualify.


Please see the rates and fees table for the costs associated with this credit card.


0% introductory APR on balance transfers only for the first 12 billing cycles following account opening when balances are transferred within the first 60 days following account opening. After that, your APR on balance transfers will be 15.74% to 24.74% (based on creditworthiness). If you always pay your balance in full each month, you do not pay interest on your purchases. This is called a grace period. You will lose this grace period if you transfer a balance and do not pay off your entire balance by the payment due date. Even if you pay off all of your purchases in full each month, you will begin to pay interest on those purchases. To avoid interest on purchases, you must pay the entire balance (including the balance transfer amount) each month by the payment due date.


The APRs may vary. Currently the undiscounted variable APR for Purchases and Balance Transfers is from 15.74% to 24.74% (depending on your creditworthiness). The variable APR for Cash Advances is 25.74%. Cash Advance fee: 4%, $10 minimum. Convenience Check fee: 3%, $10 minimum. Cash Equivalent fee: 4%, $10 minimum. Balance Transfer fee: 3%, $10 minimum. Overdraft Protection Transfer fee: $10. There is a $0.50 minimum finance charge where interest is due. Foreign Transaction fee: 3% of each foreign purchase transaction in U.S. dollars. Transactions originating in Canada are excluded from this fee. Refer to Terms and Conditions.


Statement credits appear on your bill as an adjustment and not as a payment. You are required to make your minimum payment due each month. Receipt of a statement credit does not affect your responsibility to pay your minimum payment shown on each statement you receive from KeyBank.


Benefits are subject to terms, conditions and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only. Please see your Guide to Benefits for details, or call 1-800-MASTERCARD.

This page contains Mastercard benefits available for new credit card clients. If you already have a KeyBank credit card, your Mastercard benefits may be different from those listed above. Please refer to documents you received when you opened your account or call 1-800-MC-ASSIST for more information.

The creditor and issuer of this credit card is KeyBank N.A., pursuant to a license from Mastercard International Incorporated. Mastercard and Tap & Go are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.

Apple Pay, TouchID and iPad mini are trademarks of Apple Inc. iPhone, iPad Air, Passbook, iSight and iTunes are registered trademarks of Apple Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

View the Cardmember Agreement and Rewards Terms and Conditions for full terms of the offer.

All credit products are subject to credit approval. NMLS# 399797.

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