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KeyBank Mastercard® cardholders benefit from Mastercard’s Zero Liability fraud protection.

Rest assured, you are protected against unauthorized charges on your account. You will not be responsible for any charges you did not authorize that were made in the store, over the phone, online or via a mobile device.1

If you notice an unauthorized transaction on your account, report it by calling 1-800-KEY2YOU® (1-800-539-2968) and following the prompts for fraudulent activity. We will review your account with you to verify recent activity and initiate a dispute for the unauthorized transaction(s). If necessary, we may also block the card to prevent additional unauthorized transactions and have a new card issued to you.


Please see terms and conditions which can be found at

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Credit Cards

earn up to 2% cash back on every purchase.

Debt & Credit

managing debt - tips and strategies to keep you moving forward.

March 2018 managing debt - tips and strategies to keep you moving forward.
Debt Consolidation

paying off debt is doable with these options and offers.

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1-800-KEY2YOU® (539-2968)

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