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The easiest way to activate your new card is with your Online Banking User ID and Password.

Already Enrolled in Online Banking?

By selecting Sign On below, you'll be taken to the card activation feature. Once you activate your card online, you'll receive an email alert.

Not Enrolled in Online Banking?

  1. Click the button below and follow the prompts to enroll or call 1-800-KEY2YOU® or 1-800-539-6338 TDD/TTY (for the Hearing Impaired)
  2. You will need your Social Security number, KeyBank Account Number, and Email address
  3. Once enrolled, sign on to your KeyBank Digital Banking account
  4. At the top of the page, open the Support menu
  5. Select Activate Card from the menu and follow the prompts
  6. Once you activate your card online, you'll receive an email alert

Tutorial Videos on How to Easily Activate Your Cards.

Activate a credit or debit card in online banking

Activate a credit or debit card in the mobile app

Disclosures

"Mastercard" and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Subject to the terms and conditions of the Cardholder Agreement.

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1-800-KEY2YOU®

Clients using a TDD/TTY device:
1-800-539-8336

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