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Use mobile check deposit to build your balances without a trip to a branch or ATM. With the mobile app you’ll have the freedom to deposit checks whenever you want – so you’re always in control of your money.

Transcript

How to safely and securely deposit checks with the KeyBank mobile app.

First, log in to the app.

Find the account where you’d like to deposit the check and tap Deposit.

You can also tap the red plus, then Deposit and select the account.

Then enter the amount on the check and tap Continue.

Tap on the check graphic labeled Front.

Place the check on a dark background and frame it in the center of the camera. The app will take a picture automatically.

Select Use Image to move on.

Now, tap the check graphic labeled Back.

Endorse the back of your check, and write "For KeyBank mobile deposit only."

Then click Record My Answers.

You’ll take a picture just like with the front, then select Use Image.

Next, tap Submit Deposit.

The confirmation message will say when your funds will be available.

Mobile deposits are processed on the same schedule as our ATM and branch locations. So, funds deposited before 11 p.m. will be available the next business day, and funds deposited on Fridays will be available on Saturdays.

Confirm the deposit details and tap Done.

Hold on to your check for 14 days, or until your funds have been processed.

Normal account service charges will apply.

How to Use Mobile Deposit

Sign On to the Mobile App
Use fingerprint recognition, facial recognition or your User ID and Password, depending on what your device supports.

Select the Account You Want To Receive the Deposit
You can go directly to the account or choose the plus sign at the bottom of the screen.

Select “Make a Deposit” and Follow the Prompts
Enter your deposit amount and we guide you through taking a picture of the front and signed back of your check. Once the check is lined up correctly on your screen, the pictures will be taken automatically. Select “Submit Deposit” and you’re done.

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Things to Know About Mobile Deposit:

  • Endorse your check, and write “For KeyBank mobile deposit only.”
  • Your money could be available the next business day when you make your deposit before 11 PM EST. Deposit after that, and it may take up to the second business day for the check to clear.
  • You can check online banking or the mobile app to confirm that your check has cleared for the correct amount.
  • Hold onto your check for 14 days before destroying it.

Download the App to Get Started

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