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  • Online Banking
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Quickly and securely sign into the KeyBank app using your mobile device with facial recognition or fingerprint authentication.2

  • Check account balances and summaries
  • Deposit checks1
  • Pay bills
  • Make transfers between KeyBank accounts
  • Locate branches

Easier and More Secure

Because no two faces or fingerprints are exactly alike, facial recognition and fingerprint authentication are the fastest, most secure ways used to access your account.

Start Using Facial Recognition Authentication

  1. Go to Settings > Security Center in your mobile device to enable Face ID (iPhone) or Facial Authentication (Android).
  2. Sign in to the KeyBank mobile app. If you’re a first-time user, you’ll be asked if you would like to set up facial recognition. If not, select Set up Face ID (iPhone) or Setup Facial Authentication (Android) and follow the prompts.

Start Using Fingerprint Authentication

  1. Go to Settings > Security Center in your mobile device to enable Touch ID (iPhone) or Fingerprint Authentication (Android).
  2. Sign into the KeyBank mobile app. If you’re a first-time user, you’ll be asked if you would like to set up fingerprint authentication. If not, select Set up Touch ID (iPhone) or Setup Fingerprint Authentication (Android) and follow the prompts.
Online & Mobile Banking

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March 2018 simplify your banking with 24/7 account access.
Online & Mobile Banking

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earn rewards every day on every purchase.

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1

Anyone can download, but you must be enrolled in Online Banking to use the mobile app. There is no charge to use the mobile app or to enroll in text banking. Your mobile carrier may charge for internet access and/or text messages. Mobile Deposits may only be made using KeyBank’s native mobile application, available for iPhone®, iPad®, iPod® Touch, Android™, and Amazon Kindle mobile devices. iPhone®, iPad®, and iPod® Touch are registered trademarks of Apple Inc. All rights reserved. Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions. Amazon, Kindle, and Fire are trademarks of Amazon.com, Inc. or its affiliates.

2

Eligible list of devices you can use Touch ID with: an iPhone 5s or later, iPad (5th generation), iPad Pro, iPad Air 2, iPad mini 3 or later.