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  • Online Banking
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Quickly and securely sign in to the KeyBank app using your mobile device with fingerprint authentication.1

  • Check account balances and summaries
  • Deposit checks2
  • Pay bills
  • Make transfers between KeyBank accounts
  • Locate branches

Easier and More Secure

Because no two fingerprints are alike, fingerprint authentication is currently one way used to secure access to your account. And for added security, certain actions including profile updates, payee management and alert preferences will require a password.

Start Using Fingerprint Authentication

  1. Go to Settings in your qualifying device to enable Touch ID (iPhone) or Fingerprint Authentication (Android).
  2. Sign in to the KeyBank mobile app. If you’re a first time user, you’ll be asked if you would like to set up fingerprint authentication. If not, select Set up Touch ID (in iPhone) or Setup Fingerprint Authentication (in Android) and follow the prompts.
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Eligible list of devices You can use Touch ID with an iPhone 5s or later, iPad (5th generation), iPad Pro, iPad Air 2, iPad mini 3 or later.


Anyone can download, but you must be enrolled in Online Banking to use the mobile app. There is no charge to use the mobile app or to enroll in text banking. Your mobile carrier may charge for internet access and/or text messages. Mobile Deposits may only be made using KeyBank’s native mobile application, available for iPhone®, iPad®, iPod® Touch, Android,™ and Amazon Kindle mobile devices. iPhone®, iPad®, and iPod® Touch are registered trademarks of Apple Inc. All rights reserved. Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions. Amazon, Kindle, and Fire are trademarks of, Inc. or its affiliates.