Go back to Online & Mobile Banking

Your fingerprint is one of a kind.

Use it to quickly access your accounts in mobile banking.

Quickly and securely sign in to the KeyBank app using your mobile device with fingerprint authentication.*

  • Check account balances and summaries
  • Deposit checks
  • Pay bills
  • Make transfers between KeyBank accounts
  • Locate branches

Easier and more secure

Because no two fingerprints are alike, fingerprint authentication is one of the most secure ways to access your account. And for added security, certain actions including profile updates, payee management and alert preferences will require a password.

Start Using Fingerprint Authentication

  1. Go to Settings in your qualifying device to enable Touch ID (iPhone) or Fingerprint Authentication (Android).
  2. Sign in to the KeyBank mobile app. If you’re a first time user, you’ll be asked if you would like to set up fingerprint authentication. If not, select Set up Touch ID (in iPhone) or Setup Fingerprint Authentication (in Android) and follow the prompts.