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When you have a quick question about your accounts, text banking can help. Get real-time account information, including current balance and transaction history.

How to Use Text Banking

  1. Opt in to text banking in online banking or the mobile app. You can also call us at 866-798-4109. 
  2. Text specific commands to MYKEY (that’s 69539) to get real time account information.

Text Banking Commands

BAL: Balances

BAL + account nickname: (ex. BAL check1) Balance for that account only

HIST + account nickname: (ex. HIST bills) Last four transactions

MORE: Use immediately after a HIST command to receive the next four transactions

HELP: Will send you information on using text banking

STOP: To remove your device from text banking

Opt in to text banking today!

For other ways to easily access and receive relevant banking information while on-the-go, sign up for online banking account alerts and download the KeyBank mobile app.

Message and Data rates may apply.


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How to Make Automated Transfers

March 2018 How to Make Automated Transfers

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